When you do business with Procopy, Inc., we offer you a complete package. Our knowledgeable sales division will provide you with the right office equipment complete with finishing capabilities that will suit your specific needs. Our document imaging specialists will implement a custom solution for all of your scanning, capturing, and archiving requirements. Our technical service department will enhance your Procopy experience by ensuring that your equipment will perform at optimum performance.
From copiers, printers, and fax machines, to scanning and document Imaging, Procopy can provide it all. When you purchase a solution or a piece of equipment from Procopy, we give you unparalleled support for your investment.
We cover the NY/NJ area with highly-trained, professional service engineers who will assist you whenever you have problems and visit you for periodic maintenance, if required. Most other dealers will subcontract their service to 3rd party providers. At Procopy, we feel this element of our product offering is too important to leave to someone else.
Here at Procopy we pride ourselves on the level of support we offer to our customers with an extensive range of services.
* Telephone technical support
* On-site repair
* Professional services
* Extensive parts supply
* Service agreements
* Remote monitoring
* Installation and training
Maintenance Agreements and Service Contracts
Procopy offers a range of service contracts from different levels of coverage and packages to individually tailored solutions. Procopy divides service coverage into two distinct areas: Maintenance and Professional Services.
For more information on our Service and Support, please call us at 1-201-712-0966